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MaPS - Medical Travel Insurance Directory

What is the Money and Pension scheme (MaPs) Medical Directory?

The MaPS Medical Travel Insurance Directory has been set up for consumers who are struggling to navigate the market due to serious medical conditions affecting their quotes. This includes consumers who have had medical conditions excluded, or a high additional premium added in connection with these conditions. The directory gives consumers access to several specialist providers.

What we can do to help?

If you would like a quotation to cover your medical conditions when travelling you can get an instant online quote by clicking here. Alternatively please contact our friendly call centre and we will be happy to assist you and provide a quotation.

How can I access/contact the Medical Firm Directory?

Consumer enquiries about the MaPS directory can be made to the Money Advice Service’s:

Customer Contact Centre: call 0800 138 7777 (Monday to Friday - 8am to 6pm)
Website: The Money Advice Service Medical Travel Directory
Email: [email protected]

Extra Information about the Directory

A short video is provided below created by MaPS to explain any further details about the directory.

Need help?

UK Customer Services - please call

Open Open Monday to Friday 8:30am to 6pm, Saturday 8:30am to 4pm and closed Sundays.
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(Calls may be monitored or recorded)

Contact details can be found in your policy documentation

Available 24 hours a day, every day

Want help with your travel insurance? Call us on:

0330 880 3635 *

* Lines are open Open Monday to Friday 8:30am to 6pm, Saturday 8:30am to 4pm and closed Sundays.